While uncertainty hovers over Outsourcing for the coming year, industry professionals remain confident that as a whole there will be big changes on the horizon. Cloud computing and robotic process automation(RPA) are on the uptick, while call centers and businesses based on labor arbitrage begin to become less of major players. Continue below for an expert list of 10 trends to watch out for this year.

Full Article: http://www.cio.com/article/3153496/outsourcing/outsourcing-trends-to-watch-in-2017.html

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