Itel-BPO Smart Solutions has bulked up in Jamaica with the launch of another delivery center in the Montego Bay Free Zone.
The new center will be dedicated to providing medical billing support services to an apparent US-based client. “This is our third client in the healthcare sector,” the company stated in a press release.
Founded in 2012, Itel-BPO initially provided contact center management and back office service for the travel and tourism industry. Its biggest expansion came in 2013 when it won numerous clients in verities of industries, including telecoms, online retail, utilities, and health insurance.