Over the weekend, all British Airlines flights from Heathrow and Gatwick were grounded due to an IT issue. Over 1,000 flights were affected by what appears to h...
The Story: The question people are asking is, how do video game companies create huge hits with such small teams? The answer is that firms in this industry been...
Reduce IT costs by nearshoring to Mexico
According to PayScale: The average annual salary for software engineers in the United States is $80,720, where as in...
Background: One of the many controversial issues President Trump has addressed since coming into office involves visas for high-skilled foreign workers.
Advoc...
An investigation by the National Audit Office (NAO) revealed that the outsourcing contract between HM Revenue & Customs (HMRC) and Concentrix has been termi...
As Trump takes office with the promise to give Americans priority for US jobs, what can be said for Indian outsourcing companies?
According to Vishal Sikka, ...
The BPO industry in the Philippines is booming! With the country’s extensive pool of English-speaking graduates, the Philippines has been competing with India t...
IT support has become essential for businesses in today’s society. The question has shifted to whether to keep IT services in-house or to outsource these servic...
While uncertainty hovers over Outsourcing for the coming year, industry professionals remain confident that as a whole there will be big changes on the horizon....
The most significant challenge for startups is growth. Whether it’s funding or customers, scaling up is never easy for a new founder, particularly when they nee...
In an effort to reduce costs, free up staff, and acquire skills they don’t have in-house, IT organizations are outsourcing more and more of their operations. Ho...
Donald Trump has stepped up his warnings that US companies will be punished for shifting production overseas, as China and his vice president-elect tried to pla...
In our industry, we often need to remind ourselves that we don’t save lives. We are in the communication field and, as I like to explain it to my mother: “We se...
Nationalist politics is on the rise. Many are forecasting rising tariffs and falling global trade as globalization is unpicked by protectionist sentiment. Howev...
The outcome of President-elect Donald Trump's effect on industry is yet to be seen, but judging by his pre-election concerns, we can guess at likely winners and...
This year, we saw outsourcing integration challenges multiply, production workloads and enterprise systems hit the cloud, and security hit the top of the agenda...
A number of Senate and House Democrats from Rust Belt states are calling on Congress to rein in American companies that are outsourcing jobs abroad.
Hailing ...
Itel-BPO Smart Solutions has bulked up in Jamaica with the launch of another delivery center in the Montego Bay Free Zone.
The new center will be dedicated t...