Europe - Outsourcing Infographics

£100m Airline Meltdown Blamed on Outsourcing IT to India

May 30, 2017

Over the weekend, all British Airlines flights from Heathrow and Gatwick were grounded due to an IT issue. Over 1,000 flights were affected by what appears to h...

The Video Game Industry Is Riding The Outsourcing Wave

April 12, 2017

The Story: The question people are asking is, how do video game companies create huge hits with such small teams? The answer is that firms in this industry been...

How Much Can Your Company Reduce IT Costs?

April 6, 2017

Reduce IT costs by nearshoring to Mexico According to PayScale: The average annual salary for software engineers in the United States is $80,720, where as in...

UPDATE: Trump’s Visa Program

April 5, 2017

Background: One of the many controversial issues President Trump has addressed since coming into office involves visas for high-skilled foreign workers. Advoc...

Contract between HMRC and Concentrix Terminated Due To IT Fail

January 25, 2017

An investigation by the National Audit Office (NAO) revealed that the outsourcing contract between HM Revenue & Customs (HMRC) and Concentrix has been termi...

What Does Trump’s Inauguration Mean For Tech Outsourcing Firms?

January 22, 2017

As Trump takes office with the promise to give Americans priority for US jobs, what can be said for Indian outsourcing companies? According to Vishal Sikka, ...

New Opportunities for the Filipino Middle Class

January 9, 2017

The BPO industry in the Philippines is booming! With the country’s extensive pool of English-speaking graduates, the Philippines has been competing with India t...

To Outsource Or Not To Outsource

January 5, 2017

IT support has become essential for businesses in today’s society. The question has shifted to whether to keep IT services in-house or to outsource these servic...

2017 Trends in Outsourcing to Be On The Lookout For

January 4, 2017

While uncertainty hovers over Outsourcing for the coming year, industry professionals remain confident that as a whole there will be big changes on the horizon....

How Outsourcing Business Practices Can Save Money During Expansion

January 3, 2017

The most significant challenge for startups is growth. Whether it’s funding or customers, scaling up is never easy for a new founder, particularly when they nee...

Outsourcing IT Services: Reduce the Risk of Privileged Credentials

January 3, 2017

In an effort to reduce costs, free up staff, and acquire skills they don’t have in-house, IT organizations are outsourcing more and more of their operations. Ho...

Donald Trump steps up warnings to US business over offshoring

January 3, 2017

Donald Trump has stepped up his warnings that US companies will be punished for shifting production overseas, as China and his vice president-elect tried to pla...

Outsourcing in the advertising food chain

January 3, 2017

In our industry, we often need to remind ourselves that we don’t save lives. We are in the communication field and, as I like to explain it to my mother: “We se...

2017 Will Be A Year Of Regionalization, Not Deglobalization

January 3, 2017

Nationalist politics is on the rise. Many are forecasting rising tariffs and falling global trade as globalization is unpicked by protectionist sentiment. Howev...

Trump’s impact on nearshoring and U.S. manufacturing remains cloudy

January 3, 2017

The outcome of President-elect Donald Trump's effect on industry is yet to be seen, but judging by his pre-election concerns, we can guess at likely winners and...

Outsourcing trends to watch in 2017

January 3, 2017

This year, we saw outsourcing integration challenges multiply, production workloads and enterprise systems hit the cloud, and security hit the top of the agenda...

Rust Belt Dems want Congress to rein in outsourcing

January 3, 2017

A number of Senate and House Democrats from Rust Belt states are calling on Congress to rein in American companies that are outsourcing jobs abroad. Hailing ...

Itel-BPO Bulks up In Jamaica with Another Delivery Center

January 3, 2017

Itel-BPO Smart Solutions has bulked up in Jamaica with the launch of another delivery center in the Montego Bay Free Zone. The new center will be dedicated t...

Outsourcing in Europe - Infographics